Delivery Information

 
Delivery Time and Area:
We offer delivery from Monday to Sunday*. Some arrangement might operate during public holidays.
If you wish to be delivered the next day, you have to confirm your order before the cut off time: 4pm
Monday and Sunday deliveries can only be made if you confirm before Friday 4pm. Any order confirmed between Friday 4pm and Monday 4pm can be delivered earliest on Tuesday. 
 
The available timeslots for delivery will be shown automatically during the order confirmation and vary according to the delivery address you have input. Please note that we cannot guarantee an exact delivery time but only give you these timeslots:
Timeslot A: 9am – 1pm
Timeslot B: 1pm – 5pm
Timeslot C: 5pm – 7pm
 
*No delivery can be done for Ma Wan, Discovery Bay and Tung Chung during Sundays and public holidays.
 
Special deliveries for Outlying Island can only be done to a ferry pier in Hong Kong Island. Please refer to the document attached.
 
IMPORTANT: In case of typhoon 8, the delivery will be suspended. We will try our best to inform you ahead of time of the effective delivery date.
 
Self pick up in our warehouse
You are welcome to collect your order 1 hour later from our warehouse Monday to Friday (10am - 6pm) located at:
ROOM 612, 6/F, CHAI WAN HONG MAN INDUSTRIAL CENTRE, 2 HONG MAN STREET, CHAI WAN.
 
Delivery fees
Every order under HK$ 500 will be charge HK$ 50 for the delivery.
Every order of HK$ 500 and above is free of charge.
Special deliveries for Outlying Island will also be charged HK$ 50.
* Prices and conditions mentioned above are subject to change without prior notice and to our own discretion
 
Urgent delivery
For delivery on the same date of order, we will charge an additional fee. Please contact us on 2562 1382
 
Detailed delivery availabilty and schedule per district
 
Do not hesitate to contact us on 2562 1382 or support@mymarket.com.hk if you cannot find information about your district. 
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